Bdjla's Privacy Policy – Your Information, Held in Trust

Bdjla.bet is operated by a licensed gaming company registered under Curacao eGaming. We provide online casino and Sports Betting services to users in Bangladesh.

This privacy policy exists because we want you to know exactly what information we hold about you, why we have it, and what we do with it. Many companies bury these details in complex legal language. bdjla doesn't.

By using the bdjla site or app, you agree to this policy. If you have any concerns, please contact our support team before completing your registration.

Bdjla holds two types of information about you — what you provide directly, and what is collected automatically through your use of the platform.

• Full name and date of birth (for age verification)
• Mobile number and email address
• Current address (for KYC verification)
• National ID or Passport Number
• Payment method details (bKash/Nagad number, etc.)
• Messages & Complaints Sent to Support

• IP address and Internet Service Provider details
• Device type, operating system, and browser
• Time and duration of your site visits, and which pages you viewed
• Game history, betting records, and transaction history
• Session data and usage pattern analysis

Bdjla uses your information solely to improve our services and meet our legal obligations. Below is a clear breakdown of what each piece of data is used for.

• Account management: Your registration details are used to create your account, verify logins, and complete KYC.
• Payment Processing: Payment details are used solely to process deposits and withdrawals securely.
• Fraud Prevention: Account activity is monitored to prevent account hacking, money laundering, and bonus abuse.
• Customer support: Your data is used to accurately respond to your complaints and enquiries.
• Service Improvement: Usage patterns are analyzed to develop new features and improve your overall experience.
• Legal Obligation: Data required to meet regulatory obligations is retained accordingly.
• Personalized bonus offers: You may receive relevant offers based on your gaming preferences.

Bdjla never sells your information. However, to deliver our services, limited data is shared with a select group of trusted partners.

• Payment Providers: bKash, Nagad, Rocket – only the minimum necessary data is shared to verify transactions.
• KYC verification service: With a licensed third-party provider for identity verification.
• Analytics tools: Anonymized data is shared solely to help understand usage patterns.
• Game Software Provider: Gameplay data for Live Casino games is processed on Evolution Gaming's servers.
• Regulatory authority: To fulfill legitimate requests from Curacao eGaming or law enforcement authorities.

The bdjla website and app use cookies — small text files stored in your browser that help enhance your experience.

Disabling cookies in your browser may cause certain features to stop working properly. Session cookies in particular are required to maintain your login session.

Bdjla follows the highest global technical standards for data protection — not just on paper, but in everyday practice.

• SSL TLS 1.3 Encryption: Every data transfer — from the moment you access the site — is fully encrypted.
• Secure Data Centers: Your data is stored in an ISO 27001-certified data center.
• Password Hashing: Your password is never stored in plain text – only a bcrypt hash is kept.
• Staff access controls: Only authorized personnel have access to specific data.
• Regular Security Audits: Independent third-party experts conduct regular audits of our entire system.
• 24/7 Monitoring: Our automated systems instantly detect any unusual activity.

Bdjla does not retain your data longer than necessary. After account closure, financial records are kept for a maximum of 5 years to meet legal requirements. Personal information and gaming history are stored for 3 years. If you have not consented to marketing communications, your contact details are deleted as soon as your account is closed.

As a bdjla member, you have several rights over your own data that you can exercise at any time.

Bdjla strictly enforces an 18+ age policy. No one under the age of 18 is permitted to open an account. Age is verified at registration and reconfirmed during the KYC process.

Bdjla may update this Privacy Policy as needed. For any changes, our commitment is:

• Minor updates will be reflected by a revised date on this page
• You will be notified by email at least 14 days before any major or significant changes take effect.
• Continuing to use bdjla after any changes are made will be considered acceptance of the updated policy.
• Archives of previous versions are available upon request.

For any privacy-related questions or requests: